Back
the first extreme restoration duo-serum for ultra-damaged hair. double texture oil + cream. perfect for construction: easier blow-dry, better control, smooth & homogeneous fibre. perfect for finishing: repairs ends, anti-frizz action, ultra shine, light control. usage tips: apply to lengths & ends of damp damaged hair before heat styling or to dry hair for a reparative finishing touch, cumulative effect.
key ingredients
japanese sourced rice extract
for centuries, Japanese women have looked to rice for its immense beautifying powers due to it being enriched with minerals, antioxidants, and b and e vitamins. referred to as “nuka biji”, or “beautiful by the rice” Japanese women cherish rice’s ability to hydrate and protect the hair.
ingredients
cyclopentasiloxane ● aqua / water ● dimethiconol ● dimethicone ● cetearyl alcohol ● cera alba ● beeswax ● phenyl trimethicone ● amodimethicone ● polyquaternium-37 ● vinylamine/vinylformamide ● copolymer● ● phenoxyethanol ● trideceth-5 ● propylene glycol dicaprylate/dicaprate ● steareth-20 ● cetyl hydroxyethylcellulose ● glycerin ● peg-30 glyceryl stearate ● copernicia ● cerifera cera ● carnauba wax ● hydrogenated styrene ● butadiene copolymer ● trideceth-10 ● ppg-1 trideceth-6 ● alcohol denat ● mica ● chlorhexidine digluconate ● benzyl alcohol ● benzyl salicylate ● ci 77891 ● titanium dioxide ● linalool ● limonene ● 2-oleamido-1 ● 3-octadecanediol ● safflower glucoside ● acetic acid ● hydroxycitronellal ● Isoeugenol ● caramel ● ci 77491 ● Iron oxides ● butylene ● glycol ● benzyl benzoate ● hydrolyzed rice extract ● tocopherol ● bht ● sodium citrate ● parfum / fragrance.
Katie
51.709170211E12 28/02/2024
Wonderful
This is wonderful to use on damp hair or dry. Noticeable difference.
Originally posted on shuuemuraartofhair-usa.com
L Landyn
51.70711911E12 05/02/2024
Best Hair Serum
The best hair tamer hands down! I’ve used this product for years and haven’t been able to find anything else that works as good. A+++
Originally posted on shuuemuraartofhair-usa.com
crystallinehush
41.700766006E12 23/11/2023
Revolutionary but not enough product and oil runs out
This serum is revolutionary. It is truly the best serum for damaged hair that I have used. HOWEVER, I have been using it for years, and this entire time there is not as much of the oil as the cream and I have to purchase Shu Uemura's oil separately to add. There is very little product overall as this is only 1 ounce! That is my major complaint. It does restore your hair, but the bottle doesn't last long, especially if wash frequently and have long hair.
Originally posted on shuuemuraartofhair-usa.com
AmyI17
31.698244049E12 25/10/2023
Packaging BLOWS!!!
Good product HORRIBLE packaging! For this much money the packaging should be flawless. I do love this product. But seriously??? I waisted AT LEAST 6 pumps trying to get the "dual" product out...
Originally posted on shuuemuraartofhair-usa.com
Reply from Consumer Care Center
Hi AmyI17, Thank you for reaching out! We are glad to hear that you enjoy using our ultimate reset duo hair serum but do not enjoy the packaging. We want to assure you that you are being heard. Consumer feedback is so important to us as it helps us when making decisions about our products, such as this. We will be forwarding this along to the appropriate department. We hope you continue using SHU UEMURA with great satisfactions!
LBMakesMeHappy
31.695139786E12 19/09/2023
Nothing better
[This review was collected as part of a promotion.] Best leave in hair product Ive ever used. Love it.
Originally posted on shuuemuraartofhair-usa.com
Reply from Consumer Care Center
Hi LBMakesMeHappy. Thank you for sharing your feedback with us on Ultimate Reset Duo Hair Serum . We're so happy to hear you're enjoying this product. We hope you will continue using it with great satisfaction and also continue to explore our other products as well! Thank you for your review.
LeslieL
51.694870116E12 16/09/2023
THE best product I've used in a long time!
[This review was collected as part of a promotion.] Truly one of the absolute best products I've ever used. I love it so much I actually went back online and ordered 2 more to give to my sister and daughter. Its like having a fresh haircut when those split ends are first cut and its feeling amazingly healthy. Truly a win for me!
Originally posted on shuuemuraartofhair-usa.com
Oksana
51.692563408E12 20/08/2023
Reset your hair.
Great product, very pleased with result. My hair are mildly damaged from highlights, this product revives them. I need to apply after every other wash to keep the result.
Originally posted on shuuemuraartofhair-usa.com
Linda Parks
51.691177237E12 04/08/2023
My favorite styling product
This serum leaves my hair feeling incredibly soft but still pliable. The smell of these products is amazing.
Originally posted on shuuemuraartofhair-usa.com
Chigirl 2105
51.687961718E12 28/06/2023
Love it !
I love this and will be repurchasing. I'm in my 50's and have been dying my hair since my 30's. This stuff makes my hair shine and feels smooth and healthy again. I will put this on auto purchase.
Originally posted on shuuemuraartofhair-usa.com
SHU sucks
11.684876454E12 23/05/2023
No samples, otherwise ok
They do not honour their promises, like for 5 deluxe samples.
In fact they send none, then have a host of excuses.
Also my items were unsealed. Hope they were at least new.
The hair mask is okay, though, for dry hair.
Originally posted on shuuemura-usa.com
Reply from BEC
Thank you for your feedback, While we would love all of our clients to receive samples our samples are unfortunately while supplies last. Our products are not always manufactured with a seal as this has an environmental impact. We hope this helps.
Kay1016
51.674094507E12 18/01/2023
Ultimate Reset Duo Hair Serum is MAGIC
This serum makes your soft, shiny and smells so good!
Originally posted on shuuemuraartofhair-usa.com
emjara
11.691177251E12 04/08/2023
Dispenser flawed
I didn’t get a chance to see how this product would work on my hair, the dispenser stopped working after about a week! Super disappointed because I liked how it felt on my hair and it smells really nice. Totally lost money on this one though since I can’t get it out of the bottle!
Originally posted on shuuemuraartofhair-usa.com
Reply from Consumer Care Center
Hi there, We would like to help to make this right for you! Please reach out to us at 1-866-914-8750 Monday-Friday 9:00am-5:00pm EST, and give the agent answering your call this reference # 24454679. We look forward to hearing from you.
Kimberly
51.67311005E12 07/01/2023
Serum
Best product ever. This made my curls look amazing
Originally posted on shuuemuraartofhair-usa.com
Luce
31.687454709E12 22/06/2023
Product very nice!
I like the product but like others please fix the pump! I have wasted some of the product by pumping out until it pumps out an equal amount of the two products.
Originally posted on shuuemuraartofhair-usa.com
Reply from Consumer Care Center
Hi Luce, Thank you for taking the time to share your feedback about our Ulitmate Reset Duo Hair Serum. We are sorry to hear you had a problem with the packaging. We appreciate you bringing this to our attention because we are always looking for ways to improve our products.
Cari
51.654605912E12 07/06/2022
My favorite!
Please don’t ever stop making this! It makes my hair feel so amazing!!!!!
Originally posted on shuuemuraartofhair-usa.com
Tamicha
11.67311008E12 07/01/2023
Disappointed
I bought this product because I have dry and damaged hair and I honestly didn't see any benefit. Instead, it left my hair super dry and frizzy. I don't recommend it at all. and he made my hair super dry.
Originally posted on shuuemuraartofhair-usa.com
Reply from Consumer Care Center
Hi Tamicha. Thanks for reaching out! So sorry to hear our Ultimate Reset Duo hair serum did not give you the results you expected. We would like to suggest Ashitta Supreme Hair Serum which you can view with this linkPleLet me https://www.shuuemuraartofhair-usa.com/collections/ashita-supreme/3474637058647.html We will be passing your comments along. Thanks for giving it a try!
AP85
11.686951449E12 16/06/2023
Terrible product dispenser
The pump dispenser design on the serum is awful. It inconsistently pumps out random amounts of both products, and then the product “ran out” so fast, but really it was the pump that malfunctioned. For the price of the product, I expect a much better design and longevity.
10/10 do not recommend
Originally posted on shuuemuraartofhair-usa.com
Gabriella
51.646743522E12 08/03/2022
Hair serum
It’s definitely worth buying the shampoo and conditioner to get this one too. I love it
Originally posted on shuuemuraartofhair-usa.com
Rhia
51.654541358E12 06/06/2022
Perfect!!
Absolutely amazing! Works so wonderfully, I'm so happy with it!
Originally posted on shuuemuraartofhair-usa.com
Anonymous
51.656480145E12 29/06/2022
Now that I've tried it, I can't live without.
This is one of the finest products to hit the market in years. It improves texture, control, and shine without being greasy. It's rather miraculous. If I could only have one item for my hair, beyond shampoo, it would be this.
Originally posted on shuuemuraartofhair-usa.com
Starri Knight
51.624090022E12 19/06/2021
Little Bit of Help
This product is light & styles your hair & holds the style all day. It does not cake on . It is not greasy or greasy. Your hair looks clean, healthy, & shiny.
Originally posted on shuuemuraartofhair-usa.com
KerryE
41.673110196E12 07/01/2023
Nice Product
the product is a rich cream/oil but it not greasy. the biggest problem is you need a good quarter size of product for each use and the bottle holds only ONE ounce of product. That is just a few uses. The packaging is plastic so not environmentally friendly and appears to hold a lot more product.
Originally posted on shuuemuraartofhair-usa.com
Beverly
31.656480194E12 29/06/2022
Disappointing
I was just appointed in this product. It did not make my hair shine, but left it dull and gummy. I tried it several times and made sure to use a very small amount, but it did not work well for my hair.
Originally posted on shuuemuraartofhair-usa.com
Reply from Consumer Care Center
Hi Beverly. Thank you for sharing your feedback on our ultimate reset duo hair serum. We appreciate your honest feedback. Your comments will be shared with the rest of our team. We are committed to bringing our consumers high quality, innovative products that meet their needs and expectations. Hi Beverly. Thank you for sharing your feedback on our ultimate reset duo hair serum. We appreciate your honest feedback. Your comments will be shared with the rest of our team. We are committed to bringing our consumers high quality, innovative products that meet their needs and expectations.
Molly
51.59655232E12 04/08/2020
Recommended by my hair stylist, I'm addicted
I have fine blonde hair and use this product every blowdry. It has saved my hair!
Originally posted on shuuemuraartofhair-usa.com
Mindy
51.595550614E12 23/07/2020
Great product
Best product ever for my dry hair. It helps with frizz.
Originally posted on shuuemuraartofhair-usa.com
Melissa
21.647835896E12 21/03/2022
Terrible Pump Design
I love Shu Uemura Hair products. I use the Ultimate Reset Line and a few other things. I love them all. So, I figured I would try this for my dry ends. The product inside my be great, but the pump mechanism was only working on one side (the oil). So, I have no idea how the true product works. Being in the industry, I inserted a paperclip into the pump (in case it was clogged). No luck. I would not purchase again. I would try something else.
Originally posted on shuuemuraartofhair-usa.com
Reply from consumer care center
We do understand how disappointing it can be when a product does not work as intended. We would like to assist you in the best way we can, please call us at 866-914-8750 and provide reference #11893452.
Dido
51.595452507E12 22/07/2020
Miracle product!
Perfect answer to my curly hair, leave them smooth and light with no freezing, and a nice smell.
Even my kids love to use it!
Originally posted on shuuemuraartofhair-usa.com
Deee
51.637610014E12 22/11/2021
Love this stuff
I have very fine, thin, curly hair. Most products either weigh my hair down. Usually I’m left with too much frizz or not enough body. This product (exactly 2 pumps, combined with 1 pump of the Satin Design Polishing Milk) make my hair AWESOME. Curly, not frizzy, with lots of tame volume (not too wild lol). LOVE.
Originally posted on shuuemura-usa.com
Houston Deb
51.592232308E12 15/06/2020
Perfect for beach waves, air drying or minimal blow drying
I had despaired of finding anything like the duo serum in Kerastase, light one pump formula that leaves hair smooth and polished. THIS IS IT!!
Originally posted on shuuemuraartofhair-usa.com
olemus638
51.592101809E12 13/06/2020
amazing results
you see results from the first use. I highly recommend this.
Originally posted on shuuemuraartofhair-usa.com
OleLev
31.656909509E12 04/07/2022
Great
Great but double pump not working.
I order one if this and sadly realised that one if the side not working at all. I see people indicate the same problem for this item on different web sites for this product.
Very great reset collection smell.
Fix the pump! Be lucky or not lucky to get working one for this price not looking optimistic!
Originally posted on shuuemuraartofhair-usa.com
Reply from consumer care center
We are sorry to hear about your experience with our Ultimate Reset Hair Serum. We would like to assist you in the best way we can, in order for us to do so, please call our toll-free guideline at 866-914-8750 and provide reference #10763625.
Rachel
51.584247508E12 15/03/2020
Obsessed!
Amazing shine and softness! Let’s not forget that this line smells like Heaven!!
Originally posted on shuuemuraartofhair-usa.com
Mookie20
21.687454645E12 22/06/2023
Terrible Pump Mechanism
Please address quality control. The product works great when combination pump mechanism works. After 3 pumps the serum side works. I couldn’t believe that the cream had run out so I took it apart and there it was. I would have unknowingly disposed of the container with the styling cream after finishing the serum if I wasn't determined to find the root cause.
Please address the issue or consider selling the product as a all-in-one.
Originally posted on shuuemuraartofhair-usa.com
Reply from consumer care center
We are sorry to hear about your experience with our Ultimate Reset Duo Hair Serum. We would like to help you,please call our toll free guideline at, 866-914-8750 and provide reference #9258482.
Rachell666
51.637610016E12 22/11/2021
Fantastique
J'ai eu les cheveux littéralement anéantis par des décolorations rapprochées et mal dosées. Brûlés, incoiffables, horribles, ils se sont ensuite cassés.
Ce sérum associé au masque de la même gamme à sauvé mes cheveux.
Ce sont d'ailleurs les seuls produits qui ont eu de l'effet...
Originally posted on shuuemura-usa.com
Janice Gunn
51.567703706E12 05/09/2019
Restored my over-processed permed hair
I’ve used shampoo and conditioner from your company and it’s really terrific. Used it all, had a perm, went right back to your products. Ultimate Reset repaired my permed/overprocessed hair in one application.
Originally posted on shuuemuraartofhair-usa.com
Design Diva
51.673110317E12 07/01/2023
Ultimate product
I have very fine, thick, colored hair. I have been using this product for years now and love it. It mends split ends and frizz from our southern heat and humidity without the weight or grease. I have a greasy scalp so I only use it on the ends when damp, , but it is the best product I have found for fine, processed hair. I don't need use much so a bottle lasts a long time! I highly recommend trying it!
Originally posted on shuuemuraartofhair-usa.com
Coffeefairy
51.711813513E12 30/03/2024
Great Night Treatment
Use this at night as a leave in masque, leaves dry hair silky soft. I am prone to dry, frizzy, split ends. Bought this a month ago along with silk scrunchies & pillowcase. After a month, hair serum leaves hair soft in the morning, no residue or greasy feel. It is a little expensive, as are all Shu products, but it works.
Originally posted on shuuemuraartofhair-usa.com
ultimate reset serum 30 ML
Shu Uemura Pro - Ultimate Reset
the first extreme restoration duo-serum for ultra-damaged hair. double texture oil + cream. perfect for construction: easier blow-dry, better control, smooth & homogeneous fibre. perfect for finishing: repairs ends, anti-frizz action, ultra shine, light control. usage tips: apply to lengths & ends of damp damaged hair before heat styling or to dry hair for a reparative finishing touch, cumulative effect.